Project Description

iTRACK Tablet App

Design and Build of Tablet App Used for Handling Guest Check-ins

Brief

A London-based multinational sports marketing agency commissioned us to rewrite an existing legacy Android-only tablet app. This was used for handling the check-in of guests as part of corporate hospitality offerings at sports events, including the Olympics. The new app needed to work on both Android and iOS and needed to be more user friendly.

Solution

We reviewed the existing app and talked with key stakeholders to discuss shortcomings and enhancements they wanted. We produced wireframes showing all screens required and detailed visual design for key screens and user interface elements. The app was then coded using Microsoft Xamarin and tested on both Android and Apple tablets. As part of the work, we researched and proposed a hand-held NFC scanning device to easily scan guest ID tags / wristbands.

Results

The client was pleased with the app and felt the design made it much easier to use. The app performed well and had an architecture to easily allow future changes and enhancements.

“F2B Digital are a much valued partner in the delivery of our digital solutions.

We particularly appreciate their ability to turn projects around at short notice whilst maintaining excellent quality of delivery. They have also shown a real willingness to take the time to understand our own infrastructure, processes and ways of working which is much appreciated.”

Joe, Head of Guest Communications and Systems

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